Frontier Electronic Systems
Supplier Information site
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Frontier Electronic Systems Corp. (FES) policy is to work with its suppliers to establish a mutually beneficial relationship, with the goal of procuring quality parts on schedule and with the appropriate certifications. FES has implemented a system that monitors supplier quality at regular intervals.
FES's Supplier Quality Rating System assists in maintaining records of material receipts and keeping track of the quality of the received material, on-time delivery and whether the proper certification package was received with the material. Supplier Quality Performance will be updated weekly and access provided via the link above.
FES suppliers who meet or exceed the standards in the above categories are identified and recognized as preferred suppliers who are entitled to additional benefits. These benefits include selection preference, reduced inspections, and/or additional business opportunities.
FES’s Supplier Quality Rating System is based on a 9-point system. It is divided into three categories, which will be the basis for a supplier remaining on our Approved Suppliers List.
Frontier’s new Supplier Quality Rating System was implemented effective March 8, 2003. Each supplier’s performance is monitored monthly based on the following:
Delivery: On-time delivery ratings are based on percentage of pieces received by the promised date on the purchase order.
Customer Satisfaction: Customer satisfaction evaluation is based on the supplier’s performance in the areas of management, program, technical, and finance on a specific job. The Customer Satisfaction evaluation is completed by the appropriate areas submitted to the purchasing department annually.
In the event performance falls below the 98% acceptance rate, the FES Quality and/or Purchasing Departments may elect to impose mandatory inspections, perform a system audit to validate compliance to requirements or take other actions as appropriate.
A supplier placed on probation results in the following actions:
A supplier with a “disapproved” rating results in the following actions:
The FES Process Quality Department monitors and maintains the supplier approval status in coordination with the FES Purchasing Department. Where supplier deficiencies are determined, the supplier shall be asked to provide corrective action. Suppliers are invited to inquire about those quality and delivery performance events rated as exceptions.
We look forward to working with you in developing a long term relationship.
Sincerely,
Manning Rogers, Steve Danley
Manning Rogers, Director of Contracts
Steve Danley, Manager Process Quality
Frontier Electronic Systems Corp. Frontier Electronic Systems Corp.